Select a category:
Viator? Expedia? Should clients book with them?
No Way and here is why. With Viator, Expedia and other 3rd party booking booking systems, you basically lose all the personal connection with the supplier or tour operator… “Whom ever that may be” because you don’t even really know? There is a huge disconnect from the guest and the company you are actually going on tour with… is it fast food or fine dining? The 3rd party booking agents like this are basically just big business corporations reaping the benefits or $$$ from the hard work of smaller businesses. While charging 20-25% for taking the reservation you basically receive terrible customer service in return, if there is any customer service at all…. Sea to Summit’s clients deserve better, because in the end its not good for the client “You”, or the supplier “Sea to Summit” ….. Book direct its better for all 🙂 hope to see you soon~
Why Choose Sea to Summit?
Why Choose Sea to Summit? Established in 2001, Sea to Summit is Portland Oregon’s original tour/adventure/ski shuttle company. Created, owned and operated by native Portland Oregonians, Sea to Summit offers unparalleled customer service and experiences for our clients. Wonder why? Sea to Summit operates custom equipped 4×4 Ford and luxury Mercedes Benz vehicles that are specifically designed for tours and adventures year round and in any weather conditions. Sea to Summit is among the most reliable, equipped and experienced company in the Pacific Northwest. Knowledgeable and experienced, Sea to Summit’s owner and long time guides provide clients with the important geological and historical information that you deserve on your Pacific Northwest tour. Our tours and guides have your best interests in mind. Unlike other companies, we never skip a worthwhile stop or cut your experiences short while trying to double book tours or a guide on the same day. All photos on our website and social media are taken by one of our guides on our Pacific Northwest adventures. No stock photography or content here – We are not just another copy and paste company, using ideas or material unless it’s a Sea to Summit original. Sea to Summit
When is confirmation sent?
Sea to Summit will send your confirmation ASAP or soon as our trip minimum is met, so please be patient….. I assure you after sending your request our staff will be working very hard to match you up on a economical public trip. FACT: 75-80% of our clients requesting public trips book within the week prior to a trip, and 12-48 hours prior to a trip is very common to get most of the requests……. Thats why we encourage everyone to send in booking requests early as possible, so we can start getting a accurate head count, and everyone out confirmations earlier the better! Again, please be patient, I assure you we will be working on it and keep you posted via email! Furthermore, your credit card will not be charged until your confirmation is sent and keep in mind, Private/Custom Trips are always a option…….
Sea to Summit’s Vehicles?
What type of tour vehicles does Sea to Summit operate? Sea to Summit operates custom equipped 4×4 Ford and luxury 4×4 Mercedes Benz vehicles, among the nicest and most equipped in the industry. They are designed for tours, ski shuttles and NW adventures year round and in any weather condition. Reliable, convenient and 4×4 equipped, our guides have the experience and knowledge to provide you the memorable experience you deserve!
We want you to have some flexibility should your vacation need to be canceled. The best way to achieve this is by purchasing travel/vacation insurance. We strongly suggest this option. If you choose not to purchase this insurance, please understand that our cancellation policy is meant to give you some alternatives should your plans change, while also protecting the reliability and integrity of our business from last minute cancellations. CLIENT CANCELLATIONS: WITHIN 7 DAYS of the scheduled tour date: *No refunds given for cancellation within 7 days. WITHIN 8 AND 21 DAYS of the scheduled tour date: *Cancellation fee 50% of trip cost. ***IMPORTANT*** Sea to Summit cancellations rarely happen but can occur due to heavy rains, winds, ice storms resulting in road/ski resort closures and minimums (4-5 person or equivalent charge) not met. When such situations arise, Sea to Summit will contact you on your cell number and e-mail address you provided and your payment will be refunded in full and/or other options discussed.
Trip and Tour Minimum?
How many people does Sea to Summit need to operate trips and tours? Sea to Summit does have a minimum or equivalent tour charge to operate tours and trips. Sea to Summit always works very hard to make our trips economical for our clients by matching individuals and couples with other interested guests. If for some reason we have not matched you up by tour date, you will have two options: 1) Pay the minimum and receive a private trip or tour 2) Receive a complete refund and no charge is applied…you have nothing to lose. Important booking info: Please send your reservation requests with our “BOOK NOW” Buttons, this is the best way to join a public tour. After 15 years in business we have found this is absolutely the best way to match people up on public tours. We will keep you completely posted via email as things evolve…. Book Now and help us get a accurate head count!
What about lunch, is food included? Sea to Summit will always stop someplace with great cuisine during the tour and your meal decision and price is independent of the tour. Oregon Wine Tours: Typically we grab gourmet sandwich’s, salads, etc and picnic at one of the scenic vineyards on our Oregon Wine Tours. Otherwise a Bistro is always a excellent option during the wine tour especially if its raining or cold. Furthermore, you are always welcome to pack your own picnic lunch and this is often the best and most economical choice for private wine tour groups. Oregon Sightseeing Tours: Sea to summit will discuss all meal options relevant during the Oregon Tour you are headed out on. Again, taking each groups interest and individuality to mind, we will stop where is best on that particular trip. Portland Ski Shuttles: Its your call call … if you wanna be economical pack it, Otherwise grab it at the mountain at a price. However, I will say Timberline lodge has a pretty sweet buffet and FYI if you buy a lift ticket from Sea to Summit or have a season pass you get $5 off!
Tips and Gratuity
Unlike other companies we do not tack on a standard 15-20% gratuity to your bill. Our guides are confident that you, like many others will have a fantastic time while touring with Sea to Summit and will tip according to the experience we provide.
When to make Reservations?
Making your reservations for Public or Private trips Always, Earlier the Better…. in other words ASAP!!! Public Trips and Tours: Individuals, couples and small groups… Please send your request in with the “Book Now” button. While we may not confirm the request immediately, Sea to Summit will add it to the upcoming tours calendar and be hard at work matching you up on a economical public trip. Soon as we have our minimum registered we will confirm your reservation request and you will receive a confirmation email with your payment and tour details. Private Trips and Tours: If you have a date or dates that you know you want, please send in your reservation request or “Contact Us” Lets get that special date held for you and then Sea to Summit will take care of the rest… Private and custom trips are available 365 days a year and personalized quotes can always be arranged!
Where do you pick up?
Public Sight Seeing Tours and Oregon Wine Tours Sea to Summit offers door to door pickup for private tours at downtown Portland hotels and residences within 5 miles of Pioneer Square. We generally will arrive within 10 minutes of tour start time. If you are joining a public tour or are coming from outside downtown, our centrally located pickup location is Pioneer Square (Corner of Broadway & Morrison, in front of Starbucks) within 10 minutes of tour start time. Therefore, if the the tour starts at 9am we would pick you up between 8:50-9:10 as we will probably have several pickups in the area, so please be ready 10 minutes prior to start time. Portland Ski & Mt. Shuttles Park-N-Ride in the Pearl Dist (14th and NW Johnson @ 7:15am) Pioneer Square (Front of Starbucks Broadway and Morrison @ 7:30am) Departing Resorts Front Row @ 3:30pm, Returning to Portland Approx 5:00pm Private and Custom Tours Sea to Summit will discuss all of your tour and trip options including your pickup location when we help arrange your personalized quote. Generally we pickup anywhere in the Portland metro area for groups equivalent to 8 or more (Office, Residence, Hotel).
Can kids come?
Can kids come on tours and ski shuttles? Oregon Sightseeing Tours and Ski Shuttles Children are welcome on both of these activities…. if they are joining a ski shuttle without parents please print and sign parental consent form you receive on confirmation email and bring the morning of the trip. Oregon Wine Tours & Portland Brewery Tours If you would like to charter a private tour, you are welcome to bring the whole family! But unfortunately our wine tours are intended for adults and we restrict our group tours to adults 21 & over. Kids don’t really have much fun at the wineries anyway, and the wineries appreciate a sitter even more than you do!
How long have we been in business?
Sea to Summit Tours & Adventures is created, owned and operated by native Portland, Oregonians. Sea to Summit is one of the longest running and most reliable companies of its kind in the Pacific Northwest, est 2001. True Oregon original…..
What should I bring?
Depending on the trip and season dictates what to bring and we always recommend checking the weather prior to your trip! During the winter months and our ski shuttle program wear warm winter, waterproof clothing. During spring, summer and fall if you are taking a tour out of Portland, wear comfortable shoes, appropriate clothing for season, often a sweat shirt or rain jacket and always bring a camera! Other than that, bring a smile and a good attitude… lets go have some fun!
Do I need special insurance?
Sea to Summit always recommends health insurance regardless of what you are doing…. Travel insurance is also always suggested when traveling in case your travel plans change unexpectedly, please see our cancellation policy.
When is payment due?
When you push the “Book Now” button you are sending a formal reservation request for the Sea to Summit trip or tour you desire. Upon our review if we can accommodate the date and tour, we will accept your reservation. You will then receive a email confirming your payment and tour details. If we are unable to accommodate the date you requested, we will email you with other date/trip options or simply decline your request and you will not be charged….either way we will be in touch with you via email you provided!
Damage and Excessive Cleaning
Sea to Summit operates expensive custom equipped 4×4 vehicles, with our reliability and your safety as a priority. we also take pride in our equipment keeping them clean and well maintained for all of our clients. If for some reason there is extensive cleaning after you depart our trips and tours, such as food, spills, stains, damage or vomit you will be charged $100 per hour and any supplies or repairs necessary to fix, repair or clean after your mess. Thank you for your time and concern in helping keep our vehicles clean!